Media Commons Hotline
Working on a media project for your class and not sure where to begin? Call or email the Media Commons hotline for help with project planning, finding resources, production tools, editing assistance, publishing – or anything in between.
Phone Hours: Mon-Thu 9a-9p, Fri 9a-5p, Sat 10a-6p, Sun 1pm-9pm
Calling from the web requires Chrome or Firefox
Note: Consultants will make every effort to respond within one business day.
Live, web-based chat support is available here and on every other page of the Media Commons website. Just click the icon in the lower right hand corner and a consultant will assist you.
Availability: Chat is open during regular hotline support hours listed above.
Making An Appointment
No matter where you are, Media Commons offers services to help you envision, produce, and
publish multimedia projects.
At University Park
At University Park, students, faculty or staff may schedule an appointment for individualized help directly using our online request form.Request an Appointment (University Park only)
Across the Commonwealth
Across the Commonwealth, please visit our Location pages to find out more about what resources are available at your campus.Find Your Campus Location
More Support Options
Media Commons provides tailored training in your classroom upon request as well as
tutorials and modules that cover all of the services that we support.
Need tailored training on technologies that Media Commons supports?
Media Commons offers on-demand workshops for small or large groups who cannot attend the regular scheduled workshops. At University Park these workshops are held in the multimedia classroom located in the Pattee Library Media Commons. At Commonwealth campuses they can be held at your location or online. If your group requires consultation on any of our topics, please contact email@example.com or (for University Park only) Request On-Demand Workshops.
Tutorials & Modules
Looking for information on how to use the software and hardware resources that Media Commons provides? From adding transitions in iMovie to publishing content to setting up green screen lighting, we’ve got you covered in our Tutorials library.
And, if you are looking for a more interactive training option, try our Modules which allow you to review a process, practice the steps and assess yourself on the key points from any computer or device, anytime!